Refund Policy
Service & Refund Policy
At Stote'O, we are committed to providing exceptional fashion styling services through our varied packages. This policy outlines our services, terms of engagement, and our refund policy.
Service Packages:
Essential Style Package - $150
- Initial Consultation (30 minutes)
- Colour Analysis
- Body Shape Analysis
- Wardrobe Audit
- Customized Style Guide
- Follow-Up Email Summary
- Initial Consultation (30 minutes)
- Colour Analysis
- Body Shape Analysis
- Wardrobe Audit
- Customized Style Guide
- Follow-Up Email Summary
Classic Style Package - $350
- Initial Consultation (1 hour)
- Detailed Colour Analysis
- In-Depth Body Shape Analysis
- Wardrobe Audit
- Personalized Style Guide
- Personal Shopping Experience (2 hours)
- Follow-Up Consultation (30 minutes)
Premium Style Package - $600
- Initial Consultation (1.5 hours)
- Advanced Colour Theory Session
- Comprehensive Body Analysis
- Full Wardrobe Audit
- Custom Style Guide
- Personal Shopping Experience (4 hours)
- Look Book Creation
- 2 follow-up consultations (30 minutes each) and email support for 1 month.
- Initial Consultation (1 hour)
- Detailed Colour Analysis
- In-Depth Body Shape Analysis
- Wardrobe Audit
- Personalized Style Guide
- Personal Shopping Experience (2 hours)
- Follow-Up Consultation (30 minutes)
Premium Style Package - $600
- Initial Consultation (1.5 hours)
- Advanced Colour Theory Session
- Comprehensive Body Analysis
- Full Wardrobe Audit
- Custom Style Guide
- Personal Shopping Experience (4 hours)
- Look Book Creation
- 2 follow-up consultations (30 minutes each) and email support for 1 month.
2. Booking & Payment:
Appointment Booking: Clients can book appointments through via contact with customer service after a service package has been purchased.
Payment Method:Full payment is required at the time of booking through accepted payment options.
Consultation Fee:The initial consultation fee is included in the package price and is non-refundable.
3. Cancellation Policy:
Cancellation Notice: Cancellations must be made at least 48 hours prior to booked appointment date to avoid billing the full session fee.
Rescheduling: Clients may reschedule their appointment without penalty if notice is given at least 48 hours prior.
Cancellation Notice: Cancellations must be made at least 48 hours prior to booked appointment date to avoid billing the full session fee.
Rescheduling: Clients may reschedule their appointment without penalty if notice is given at least 48 hours prior.
4. Satisfaction Guarantee:
We strive for customer satisfaction. If you are not satisfied with the service provided, please contact us within 7 days of the service for a potential resolution.
5. Refund Policy:
Refund Eligibility: Refunds are only provided under the following circumstances:
If a service is canceled by Stote'O.
If the client demonstrates dissatisfaction during the initial session and notifies us within 48 hours.
Non-refundable Services: Fees paid for services rendered, including consultations and stylings, are non-refundable.
6. Confidentiality:
We strive for customer satisfaction. If you are not satisfied with the service provided, please contact us within 7 days of the service for a potential resolution.
5. Refund Policy:
Refund Eligibility: Refunds are only provided under the following circumstances:
If a service is canceled by Stote'O.
If the client demonstrates dissatisfaction during the initial session and notifies us within 48 hours.
Non-refundable Services: Fees paid for services rendered, including consultations and stylings, are non-refundable.
6. Confidentiality:
All personal information shared during consultations will be kept confidential and not disclosed to third parties without the client’s consent.
7. Liability Waiver:
Stote'O is not liable for any purchases made based on stylings or recommendations provided. Clients are encouraged to review their selections carefully.
8. Amendments to Policy:
We reserve the right to update or modify this policy at any time, with notification provided to clients where necessary.
Contact Us:
For any questions or concerns about our service and refund policy, please contact us at statementofnote@gmail.com
Stote'O is not liable for any purchases made based on stylings or recommendations provided. Clients are encouraged to review their selections carefully.
8. Amendments to Policy:
We reserve the right to update or modify this policy at any time, with notification provided to clients where necessary.
Contact Us:
For any questions or concerns about our service and refund policy, please contact us at statementofnote@gmail.com